The following is a high level summary of the
National Privacy Principles (NPP) for this broker.
1. An organisation must not collect personal information unless
the information is necessary for one or more of its functions or
activities.
2. An organisation must collect personal information only by lawful
and fair means and not in an unreasonably intrusive way.
3. At or before the time (or, if that is not practicable, as soon
as practicable after) an organisation collects personal information
about an individual from the individual, the organisation must take
reasonable steps to ensure that the individual is aware of:
| a. |
the identity of the organisation and
how to contact it; and |
| b. |
the fact that he or she is able to
gain access to the information; and |
| c. |
the purposes for which the information
is collected; and |
| d. |
the organisations (or the types of
organisations) to which the organisation usually discloses information
of that kind; and |
| e. |
any law that requires the particular
information to be collected; and |
| f. |
the main consequences (if any) for
the individual if all or part of the information is not provided. |
4. If it is reasonable and practicable to do so, an organisation
must collect personal information about an individual only from
that individual.
5. If an organisation collects personal information about an individual
from someone else, it must take reasonable steps to ensure that
the individual is or has been made aware of the matters listed in
clause 3 above except to the extent that making the individual aware
of the matters would pose a serious threat to the life or health
of any individual.
Use and Retention of Personal Information
Personal information must only be used or disclosed for:
• the primary purpose for which it was collected;
• a directly related secondary purpose; or
• purposes to which the individual has consented.
What amounts to a secondary purpose will always be unclear, and
so it is desirable to obtain consent for any anticipated use of
the information. In the context of the mortgage industry this will
include disclosure of the information to:
• funders;
• lenders mortgage insurers;
• valuers;
• credit card issuers;
• statement printing houses;
• potential and actual assignees of the loans or an originator’s
business;
• direct marketing and cross marketing; and
• other business associates and contractors.
Other Privacy Principles
Mortgage industry participants must ensure they comply with each
of the following principles. In particular, note the need for data
security and the development of a Privacy Policy.
DATA QUALITY.
The organisation must take reasonable steps to ensure that the personal
information is accurate, complete and up to date.
DATA SECURITY.
The organisation must take reasonable steps to protect the personal
information from misuse, loss, unauthorised access, modification,
or disclosure, and it must be de-identified or destroyed once it
is no longer required for any purpose for which it can be used or
disclosed.
OPENNESS.
The organisation must set out its policies on the management of
personal information in a Privacy Policy document that is made available
to anyone who requests it. Upon request, the organisation must tell
an individual the kind of information it holds, the purposes for
which it is held and how it collects,
holds, uses and discloses that information.
ACCESS AND CORRECTION.
Upon request, an organisation must take reasonable steps to ensure
the information it holds is accurate, complete and up to date and
to correct it where necessary.
IDENTIFIERS.
An organisation cannot adopt, use or disclose an identifier, which
has been assigned to that individual by a Commonwealth government
agency.
ANONYMITY.
Wherever lawful and practicable, individuals must have the option
of not identifying themselves.
TRANSBORDER DATA FLOWS.
An organisation in Australia may only transfer personal information
to a foreign country if therecipient has appropriate privacy protection
measures in place.
SENSITIVE INFORMATION.
Organisations are subject to special restrictions in the collection
and handling of sensitive information, including health information.
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